Frequently Asked Questions
Everything you need to know about your Kimirica self-care journey.
Are Kimirica products 100% vegan and cruelty-free?
Yes, all our products are 100% vegan, cruelty-free, and paraben-free. We are committed to ethical beauty and do not test on animals.
How long does shipping take for my order?
Orders are typically processed within 24-48 hours. Depending on your location, delivery usually takes 3 to 5 business days.
What is your return and exchange policy?
We offer a hassle-free return policy for damaged or incorrect items. Please contact our support team within 48 hours of delivery to initiate a request.
Are your products suitable for sensitive skin?
Our products are formulated with skin-loving botanical ingredients. However, we always recommend performing a patch test before full application.
Which payment methods do you accept?
We accept all major credit and debit cards, UPI, net banking, and popular mobile wallets. Cash on Delivery (COD) is also available for most pin codes.
Can I track my order status?
Absolutely. Once your order is shipped, you will receive a tracking link via email and SMS to monitor your package in real-time.