Returns & Exchanges

At Kimirica, we strive to ensure your self-care rituals are perfect, but if you are not completely satisfied, we offer a seamless 15-day return policy for unused and unopened products. We are committed to maintaining the highest hygiene standards while ensuring you find the perfect beauty match for your skin.

Return Process

• 1.
  Initiate Request

  Visit our Returns Portal within 15 days of delivery and enter your order ID and email address to start the process.

• 2.
  Quality Inspection

  Ensure the products are in their original packaging with seals intact, as our team will verify the condition upon arrival.

• 3.
  Reverse Pickup

  Once approved, we will arrange a complimentary courier pickup from your doorstep at a time convenient for you.

• 4.
  Refund Processing

  After a successful quality check at our warehouse, your refund will be credited to your original payment method within 7-10 business days.